What is the lead time for orders?
Sample orders typically require 7-10 days, while mass production takes approximately 20-25 days depending on the volume.
Do you have any Minimum Order Quantity (MOQ) limits?
Our MOQ for EXW is 1 pc for samples; for FOB orders, the MOQ is 200pcs.
What is the standard order process?
The process includes: Inquiry -> Confirmation -> Proforma Invoice -> Payment -> Production -> Shipping -> Customer Confirmation -> Completion.
What payment methods are accepted?
We accept L/C, T/T, Paypal, and Western Union for your convenience.
Do you provide a guarantee for your products?
Yes, we offer a comprehensive one-year guarantee for all our products.
Is OEM/ODM service available?
Yes, we fully support OEM and ODM requirements to meet your specific branding and design needs.