Q Are you a trading company or a manufacturer?
We are a professional manufacturer factory specialized in energy storage solutions.
Q Do you provide customized manufacturing services?
Yes, we provide comprehensive OEM/ODM services. Our experienced R&D team offers efficient solutions tailored to your specific requirements.
Q How long is the estimated delivery time?
For items currently in stock, it takes 3-5 working days. For out-of-stock items, the lead time is typically 15-21 days.
Q What is the protection level for outdoor installation?
The system is rated at IP54 protection level, making it suitable for various outdoor industrial environments.
Q What are your standard terms of payment?
For orders under $3000, 100% payment before shipment. For orders over $3000, a 30% deposit is required, with the remaining 70% due before shipment.
Q Do you provide samples for testing?
Samples are available; however, the cost of the sample and freight must be covered by the customer.